Before you order.
Practical answers about references, purchasing requirements and working with BTYCOLOR.
Clear answers before you enquire.
What does BTYCOLOR supply?
Our current public catalogue focuses on engine and transmission mount references for aftermarket parts buyers. Send your part numbers and quantities to discuss current availability and application details.
Are you a manufacturer or a trading company?
Ningbo Btycolor International Trade Co., Ltd. is a trading company based in Ningbo, China. We coordinate product information and purchasing discussions with suppliers. The quotation identifies the product requirements and commercial terms for your enquiry.
Can I search by OE or another aftermarket brand number?
The public reference search currently lists selected OE catalogue references and BTYCOLOR internal references. You can also send a MEYLE, febi, FEBEST, Anchor, DEA or Westar reference for review. These brands are independent of BTYCOLOR; accepting a number for review does not confirm an equivalent part.
Does a matching reference number guarantee fitment?
No. A catalogue reference is a starting point. Please include the vehicle model and year, engine, transmission, market version and mounting position so the application can be checked before ordering.
Can I request several parts in one enquiry?
Yes. Add catalogue references and quantities to your inquiry list, then submit them together. For references not listed, include the numbering system and number in your message, or email your spreadsheet to eva@btycolor.com.
Do you offer complete mount kits?
You can request a vehicle-specific set. Each component requires its own reference, position and quantity. The component list, application and supply conditions must be confirmed before a complete kit is quoted.
What is the minimum order quantity?
MOQ is confirmed for each reference and quotation. Include your requested quantity per part number, including any trial-order requirements. The website does not apply one MOQ to all products.
Why are prices not displayed online?
Prices are quoted after the reference, quantity and purchasing requirements have been reviewed. Ask for the currency, price basis, quotation validity and any sample or packing costs to be stated in your quotation.
How are lead time, payment and shipping terms agreed?
These are confirmed in the quotation and order documents for your request. Include your destination and required timing. Catalogue inclusion does not indicate stock availability or a fixed delivery date.
Can I request samples or specific packaging?
Please describe your sample quantity, label or packaging requirements in the enquiry. Availability, cost, artwork requirements and timing need to be confirmed for the selected references.
Can I request inspection records or certificates?
State the documents and checks your project requires when enquiring. Availability and scope must be checked for the specific product and producing supplier. The website does not claim company-wide ISO or IATF certification or universal product compliance.
How do I report a product or fitment issue?
Contact eva@btycolor.com with your order reference, part label, photographs and vehicle details. Keep the affected parts for review. Any remedy is assessed against the agreed specification and the terms in your order documents.
Discuss your sourcing requirements.
OE numbers, vehicle details and quantities help us start the right conversation.